Privacy Policy

PRIVACY POLICY

Last updated 2 April 2024

This privacy notice for Gunnell and Chambers accountant Limited (we, us, or our), describes how and why we may collect store, and or share (process), your information when you use our services such as when you:

· Visit our website at https://gunnellandchambers.co.uk

· Engage with us in other related ways

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our privacy policies and practices, please do not use our services. If you still have any questions or concerns. Please contact us at info@gunnellandchambers.co.uk.

SUMMARY OF KEY POINTS

This summary provides key points of our privacy notice. (more detail can be found further down the page).

What personal information do we process? 

When you visit, use or navigate our services, we may process personal information, depending on how you interact with us and our services, the traces you make, and the products and features you use.

Do we process any sensitive personal information? 

We do not process sensitive personal information.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with what parties do we share personal information?

We may share information in specific situations with specific third parties.

How do we keep your information safe? 

We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise a guarantee that hackers, cyber criminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steel, or modify your information.

What are your rights? 

Depending on where you are located, geographically, via applicable privacy law, may mean you have certain rights regarding your personal information.

How do you exercise your right? 

The easiest way to exercise your right is by visiting, https://gunnellandchambers.co.uk/contact-us. We will consider and act upon any request in line with applicable data protection laws.

What information do we collect?

In short: we collect personal information that you provide to us.

We collect personal information that you voluntarily provide us when you express an interest in information about us or our products and services, when you are provided services, or when you contact us.

The personal information that we collect depends on the context of your interactions with us and the services you require. The personal information we include the following:

· Names

· Phone numbers

· Email addresses

· Contact preferences

We do not process sensitive information.

All information that you provide must be true and accurate, and you must notify us of any changes to such personal information.

How do we process your information?

In short: we process your information to provide improve and administer our services, communicate with you, for security fraud prevention, and to comply with a law, we may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our services, including:

· To deliver and facilitate services to the user. We may process your information to provide you with the requested service.

· To respond to user enquiries/offer support users. We may process your information to respond to your enquiries and solve any potential issues you might have with the requested service.

· To protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

What legal basis do we rely on to process your information?

In short: we only process your personal information when we believe it’s necessary, and we have valid legal reason to do so under applicable law, with your consent, to comply with laws, to provide you with services, to enter into or to fulfil our contractual obligations, to protect your rights, or fulfil our legitimate business interest.

The general date protection regulation (GDPR), and UK GDPR require us to explain the valid legal basis we rely on in order to process your personal information. As such, we may rely on the following legal basis to process your personal information.

We may process your information. If you have given us permission, i.e. consent to use your personal information for a specific purpose. You can withdraw your consent at any time.

Performance of contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including provide our services or at your request prior went into a contract with you.

Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as a cooperate with a loan enforcement body or regulatory agency, exercise, or defend our legal right, or disclose your information as evidence in litigation in which we are involved.

Vital interests. We may process your information where we believe it is necessary to protect your vital interests over vital interest of a third-party, such as situations involved in potential threats to the safety of any person.

When and with whom, do we share your personal information?

In short: we may share information in specific situations with third parties such as business transfers. 

We may share or transfer your information in connection with, or during negotiation of, any merger, sale of company, assets, financing, or acquisition of all or a portion of our business to our company.

Do we use cookies and other tracking technologies?

In short: we may use cookies and other tracking technologies.

We may use cookies and similar tracking technologies to access our store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our cookie notice.

How long do we keep your information?

In short: we keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice, unless otherwise required by law.

We will only keep your personal information for as long as it’s necessary for the purpose set out in this privacy notice, unless a longer retention period is required or permitted by law or such as tax, accountant, or of legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in back up archives), then we will securely, store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

In short: we aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed 100% secure, so we cannot promise, our guarantee that hackers, save, criminals, or other unauthorised third parties will not be able to defeat our security and improperly, collect, access, steel, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to, and from our servers is at your own risk. You should only access the service within a secure environment.

Do we collect information from minors? 

In short: we do not normally collect data from our market to children under 18 years of age.

We do not normally solicit data from or market to children under 18 years of age. By using the services you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to the use of the services. If we learn that personal information from users  less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data that we may have collected from children under age 18, please contact us at info@gunnellandchambers.co.uk.

What are your privacy rights?

In short: In some regions, such as the European economic area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEE, UK, and Switzerland), you have certain rights under applicable data, protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, if applicable, to data portability and not to be subject to automated decision making. In certain circumstances, you may also have a right to object to the processing of your personal information. You can make such a request by contact us by using the contact details provided.

We will consider an act upon any request in accordance with applicable data protection laws.

If you are located in EEA over UK, and you believe we are unlawfully processing your personal information, you also have a right to complain to your member state data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the federal data protection and information commissioner.

Withdrawn your consent: if we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us.

However, please know about this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information, conducted in reliance on lawful processing grounds, other than consent.

Cookies and similar technologies: web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies or jet cookies, this could affect certain features or services.

If you have questions or comments about your privacy rights you may email us at info@gunnellandchambers.co.uk

Controls for do not track features.

Most web browsers and some mobile operating systems and mobile applications include do not track features or settings you can activate to signal your privacy preference (not to have data about your online browsing activities, monitor and collected). At this stage, no uniform technology, standard for recognising do not track signals has been finalised. As such, we do not currently respond to do not track browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about our practice in a revised version of this privacy notice.

Do we make updates to his notice?

In short: yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated revised date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How can you review, update or delete the date we collect from you?

Based on the applicable laws of your country, you may have a right to request access to a personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us.

How can you contact us about this notice?

If you have any questions or comments about this notice, you may email us at info@gunnellandchambers.co.uk or contact us by post at:

Gunnell and Chambers, Accountants Ltd

8 Fellside Road,

Wickham,

NE16 4AL